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  5. Chapter 7 — Shifts and reports

Chapter 7 — Shifts and reports

In this chapter: managing the register's cash during the day (pay-ins/pay-outs), closing a shift and the end-of-day count, and sales and financial reports.

7-1. What is a shift?

A shift (Schicht) is the register's working period: it opens with an "opening balance", all sales and cash movements are recorded within it, and at the end it's closed with an actual cash count. Opening a shift was explained in Chapter 1.

In the Shift section, you see the list of shifts, and by selecting any one you see its details: the location, the employee, the open/close times, the number of orders, the tips and the breakdown of payment methods (how much cash, how much card, etc.).

7-2. Cash pay-ins and pay-outs during a shift

Any money that enters or leaves the drawer outside of a sale must be recorded:

  • Pay-in / adding cash (Einzahlung – Geld einlegen): for example, adding change. Enter the amount and write a note (for example "change from the bank").
  • Pay-out / removing cash (Auszahlung – Geld entnehmen): for example, paying a courier or transferring to the safe. The amount + a note.
⚠️ Don't take any money out of the drawer without recording it — otherwise you'll have a discrepancy at the end of the shift and it won't be clear why.

7-3. Closing a shift (Schicht beenden)

At the end of the day/working period:

  1. In the Shift section, tap "Close shift".
  2. Count all the cash in the drawer completely and enter it as the real closing balance (Real Closing Balance).
  3. The app compares it with the calculated balance (Theoretical Closing Balance) and shows the difference (Difference).
  4. Confirm. The shift report (Shift Report) is generated; view it with "Preview shift report" and print it. (This is the equivalent of the Z report; an interim/interim-receipt report is also available separately — the equivalent of X. The app doesn't display the term "X/Z".)
💡 If you have a discrepancy, review the shift transactions list once before closing — it's usually an unrecorded pay-out or a mistake in the cash remainder.
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💡 The shop can enable "automatic shift close" at a set time; in that case open shifts are closed at that hour.

7-4. Sales reports (Bericht)

  • Orders report (Bestellungen): all orders in a chosen range, with filtering and export.
  • Invoices report (Rechnungen): the invoices issued.

7-5. The monthly close (Monatlicher Abschluss)

A complete financial summary of one month, suitable for handing to the accountant:

  • Gross/net sales, tax by rate, discounts
  • Receivables (credit sales) at the start and end of the month, open and settled invoices
  • Issuance, redemption and balance of gift cards
  • Net cash flow and a breakdown by product category and tax class
  • PDF / CSV / Excel export

7-6. The RKSV signature list (Signature List)

Specifically for compliance with the Austrian cash register regulation — a list of all the financial signatures of invoices and refunds:

  • Signature number, type, status, tax amount and signing time
  • Search, filter and PDF/CSV/Excel export
  • In a tax audit, this list is exactly what the inspector wants; it must always be error-free. If a signature stays "pending" for a long time, see Chapter 10.