Skip to content

Booking workflow

Reservations that make your service day plannable.

Take bookings online around the clock, plan tables, appointments and capacity, and start every visit fully prepared.

Booking boardCustomer contextService capacity

Service rhythm

Bookings connect with customer context, service capacity and sales flow.

Reservations matter most when bookings, walk-ins, customers, team rhythm and checkout are planned together.

Rush path

Service board

Reservation, table, and counter rhythm

Rush visible

Reservation queue

18:302 guests
19:003 guests
19:154 guests

T1

active

T2

active

T3

active

Bar

active

Pickup

ready

Close

review

Menu option
Kitchen handoff
Daily close

Reservations

Booking context can sit close to customer and service activity.

Menu options

Menu choices and add-ons stay tied to products and orders.

Close review

Sales, payment and shift context can be reviewed together.

Menu options Gift card planning Service close

Capability workflow

The visit is prepared before your customers arrive.

Reservations manage demand, capacity and preparation – so service never starts from zero.

Capture intent

Capture booking, time, request and customer details in one step.

Prepare capacity

Plan table, room, staff or capacity around the appointment.

Connect the visit

After the visit, the reservation flows into sales, customer history and reports.

For your industry

Where Reservations usually matters most.

Every industry uses this a little differently – here are the typical examples.

Restaurants & Cafes

Reservations, menu, table and counter selling, gift cards and daily close – the whole service day in one system.

Service focus

Reservations, menu and team are ready before service starts.

Hairdresser & Barbershop

Appointment-led service: bookings, customer profiles, payments, gift cards and products in one place.

Appointment focus

Appointment and customer history are ready before the visit.

Wellness & Beauty

Service packages and customer care: bookings, profiles, gift cards, marketing and payments work as one.

Client care focus

Appointments, packages and customer history stay coordinated.

Hotels & Accommodations

Guest service with bookings, profiles, invoices, payments and reports – from check-in to departure.

Guest service focus

Reservation and guest details are connected before arrival.

Related booking and operations posts

Guides on bookings, capacity and service.

16 results
Cross-Location Reports and Centralised Inventory Management

Thursday, 13 August 2026

Cross-Location Reports and Centralised Inventory Management

A practical guide to cross-location reports and centralised inventory management for multi-location businesses.

Buying vs. Renting a POS System: Which Is the Better Choice?

Wednesday, 12 August 2026

Buying vs. Renting a POS System: Which Is the Better Choice?

A practical comparison of buying versus renting/leasing a POS system: pros, cons and how to decide.

Switching POS Providers in Austria: A Step-by-Step Guide

Tuesday, 11 August 2026

Switching POS Providers in Austria: A Step-by-Step Guide

A practical, vendor-neutral guide to switching POS providers in Austria: data export, Nullbeleg, and FinanzOnline re-registration.

Reservation planning

Plan the booking flow before it reaches the till.

From request to preparation to sale and report – we show you the full flow in the demo.

Reservations

Bookings, capacity, customer data and preparation – coordinated before the visit.

For your industry

Restaurants & Cafes, Hairdresser & Barbershop, Wellness & Beauty, Hotels & Accommodations

Get hands-on tips for your business.

Short, practical tips on features, workflows and your next step – straight to your inbox.