Order workflow

Sales keeps every order traceable after the basket starts.

Track where an order came from, what was sold, who it belongs to, which documents are attached, and how it contributes to daily review.

Order sourcePayment stateDaily close

Checkout operation

Orders, payment state, receipt context, and close review stay traceable.

Sales is the order record after checkout begins: source, customer, payment state, receipt context, and daily review.

Ready for service

Checkout lane

Order board and active basket

CounterOnline
BasketPOS order
1Latte2 x option
2Breakfast settable 4
3Gift cardcustomer

Payment state

Recorded with order context

Receipt context

Prepared for customer handoff

Close review

Sales and payment review

Fast basket

Items, options, discounts, and customer context stay close to the sale.

Payment state

Payment and receipt context can be reviewed from the same order path.

Daily close

Sales and payment review lead into end-of-day operating context.

Counter-ready Receipt context Close review

Capability workflow

Turn selling activity into an order record the business can use.

Sales is separate from checkout: it carries the order story into customer history, documents, reporting, and review.

Capture the source

Keep counter, online, reservation, or service orders clear from the beginning.

Attach the business context

Connect the customer, payment state, receipt or invoice context, and fulfillment notes to the order.

Review the selling day

Use the same order record for daily close, reports, and follow-up without rebuilding the story manually.

Common industry fit

Where Sales usually matters most.

Different industries use this capability in different operating models.

Restaurants & Cafes

Service-day rhythm for reservations, menus, counter/table selling, gift cards, inventory, and close review.

Service focus

Prepare reservations, menu choices, and staff rhythm before service.

Retail Stores

Product-first retail workflow for checkout, stock, customers, campaigns, and online presentation.

Retail floor focus

Sell from the floor while product and customer context stay visible.

Supermarkets

High-throughput checkout and stock-depth workflow for barcode lanes, replenishment, invoices, reports, and accounting context.

Checkout and stock focus

Keep fast checkout connected to product depth and barcode flow.

Clothing Stores

Catalog-rich retail for collections, sizes, colors, seasonal stock, customers, campaigns, and online presentation.

Catalog focus

Represent products through collections, sizes, colors, and variants.

Availability

Use Pricing for the full plan comparison.

Sales scope depends on selected plan, selected channels, and rollout setup.

Plan scope varies

Use Pricing to compare subscription scope, selected modules, and rollout timing for this workflow.

Related sales and marketing posts.

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Sales planning

Design the sales flow before adding more channels.

Map order sources, payment state, customer context, and daily close needs before choosing the rollout path.

Sales

Track where an order came from, what was sold, who it belongs to, which documents are attached, and how it contributes to daily review.

Industry fit

Restaurants & Cafes, Retail Stores, Supermarkets, Clothing Stores

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